Shipping policy

📦 Shipping Policy – Vitality Flow

At Vitality Flow, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below for full details.

🚚 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, it will be shipped immediately.

You will receive a confirmation email with tracking details once your order has been dispatched.

🌍 Shipping Timeframes

Estimated delivery times:

7-14 business days. Please note that delivery times may vary depending on your location and external factors such as customs delays or courier disruptions.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

⚠️ Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

High order volumes and
Courier issues

We appreciate your patience and understanding.

❗ Incorrect Address Disclaimer

Please ensure that your shipping details are correct at checkout.
Vitality Flow is not responsible for orders shipped to incorrectly provided addresses.

📦 Lost or Stolen Packages

Vitality Flow is not liable for lost or stolen packages confirmed as delivered by the courier.
If you experience an issue, please contact the courier directly or reach out to us—we’ll do our best to assist you.